PowerHouse Senior Services Terms & Conditions

Effective Date: 03/01/2026

Welcome to PowerHouse Senior Services (“Company,” “we,” “our,” or “us”). By accessing or using our website and services, you agree to the following Terms & Conditions.

1. Use of Our Services

PowerHouse Senior Services provides:

• Senior placement assistance

• Care planning services

• Transition coordination services

• Digital resources and consultations

Our services are intended to support individuals and families in making informed decisions regarding senior care and transitions.

2. No Medical or Legal Advice

Our services do not constitute medical, legal, or financial advice.

Any decisions made based on our recommendations should be discussed with licensed professionals where appropriate.

3. Placement Services

In many cases, senior placement services are offered at no cost to families, as we may receive referral fees from partner communities.

This does not affect our commitment to recommending appropriate options based on your needs.

4. Paid Services & Payments

Certain services (including care planning and transition coordination) are paid offerings.

By purchasing a service, you agree to:

• Provide accurate information

• Pay all fees as outlined at the time of purchase

• Understand the scope of the service you are purchasing

All payments are processed securely through third-party providers (e.g., Stripe).

5. Refund Policy

Due to the nature of our services:

• Digital products and planning services are non-refundable once delivered

• Service-based packages may be eligible for partial refunds at our discretion if work has not yet been completed

If you have questions about your purchase, please contact us directly.

6. Scheduling & Cancellations

Clients are responsible for attending scheduled calls or sessions.

We request at least 24 hours’ notice for cancellations or rescheduling.

Missed appointments may not be eligible for rescheduling.

7. Client Responsibility

You agree to:

• Provide accurate and complete information

• Participate actively in the process

• Understand that outcomes may vary based on individual circumstances

We do not guarantee specific results, including placement outcomes or timelines.

8. Limitation of Liability

PowerHouse Senior Services is not liable for:

• Decisions made by clients or families

• Actions of third-party providers or facilities

• Outcomes related to care placement or transitions

Our role is to provide guidance and coordination support.

9. Third-Party Services

We may recommend or connect you with third-party providers (e.g., senior living communities, movers, care providers).

We are not responsible for the services, actions, or performance of these third parties.

10. Intellectual Property

All content on this website, including guides, downloads, and materials, is the property of PowerHouse Senior Services.

You may not copy, distribute, or reproduce materials without permission.

11. Privacy

Your use of our website is also governed by our Privacy Policy.

12. Changes to These Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page with the revised effective date.

13. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

PowerHouse Senior Services
Email: info@powerhouseseniorservices.com
Phone: 972-807-0818